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Privacy Policy

Effective Date: October 16, 2025 Last Updated: October 16, 2025

Live in Club ("we," "us," "our," or the "Company") operates the website https://liveinclub.com/ (the "Site") and related services, including our dating and chat platform (collectively, the "Services"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Services.

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.


1. Information We Collect


We collect information in the following ways:


a. Information You Provide Directly


  1. Account and Profile Data: When you create an account, edit your profile, or interact with features, you may provide your name, email address, phone number, date of birth, gender, location (browser-based or IP-derived), photos, interests, preferences (e.g., looking for interests), bio, and other profile details.
  2. Communications: Messages, chats, favorites, and interactions with other users via our third-party chat service (Stream Chat).
  3. Support Queries: Information from emails, forms, or chats when you contact us.


b. Automatically Collected Information


  1. Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on the Site, and referral sources. Location may be approximated from browser settings or IP address for matching features.
  2. Cookies and Tracking Technologies: We use cookies, pixels, and similar tools to enhance user experience, analyze trends, and personalize content (e.g., remembering login sessions or preferences). See our Cookie Policy section below for details.
  3. Log Data: Server logs including errors, access times, and crash reports.


c. Information from Third Parties


  1. Social Logins: If you sign up or log in via Google, we receive basic profile info (e.g., name, email) as permitted by Google.
  2. Partners and Analytics: Data from Google Analytics, Stream Chat (for chat functionality), or affiliates.

We do not knowingly collect data from children under 18. Users must be 18+ to use the Services. If we learn we have data from anyone under 18, we will delete it immediately.


2. How We Use Your Information


We use your data to:

  1. Provide and improve Services (e.g., match users, facilitate chats via Stream Chat, display profiles, send notifications).
  2. Personalize experiences (e.g., recommend matches based on interests or browser/IP-based location).
  3. Communicate with you (e.g., emails about updates, matches, or support).
  4. Ensure security and prevent fraud (e.g., verify accounts, monitor suspicious activity).
  5. Comply with laws, enforce terms, and analyze usage for product development via Google Analytics.
  6. Marketing: With consent, send promotional emails or ads (you can opt out).


3. How We Share Your Information


We do not sell your personal data. We may share it as follows:

  1. With Users: Profile info (e.g., photos, bio) is visible to matched or connected users based on your privacy settings.
  2. Service Providers: Third parties like hosting providers, Google (for logins and analytics), Stream Chat (for messaging), and email services who process data on our behalf under strict agreements. Stream Chat's privacy practices are governed by their policy (available at getstream.io/privacy).
  3. Legal Requirements: If required by law, court order, or to protect rights/safety (e.g., respond to subpoenas).
  4. Business Transfers: In case of merger, acquisition, or sale of assets.
  5. Aggregated/Anonymized Data: Non-identifiable data for research or marketing.


4. Your Privacy Choices and Rights


  1. Profile Privacy Settings: In your account, control visibility of photos, location, messages, and other data (e.g., make profiles private or limit who sees favorites).
  2. Access and Correction: Log in to view/edit your data. Request access, correction, or deletion via info@liveinclub.com.
  3. Opt-Outs: Unsubscribe from emails via links in messages. Disable cookies in browser settings.
  4. Data Rights (e.g., GDPR/CCPA): Depending on your location, you may request deletion, portability, or object to processing. We respond within 30 days. Verify requests to prevent fraud.
  5. Do Not Track: We honor browser DNT signals where required, but tracking may still occur for essential functions.


5. Data Security


We use industry-standard measures (e.g., encryption, firewalls, SSL) to protect data. However, no system is 100% secure—use strong passwords and report issues immediately. We notify you of breaches as required by law.


6. Data Retention


We retain data as long as your account is active or as needed to provide Services, comply with legal obligations, or resolve disputes. Upon account deletion or inactivity, we anonymize or delete data within a reasonable period (e.g., chats via Stream Chat follow their retention rules).


7. International Data Transfers


Data may be transferred to/processed in countries outside your residence (e.g., US servers for Google and Stream services). We use safeguards like Standard Contractual Clauses for compliance.


8. Cookies and Tracking


We use:

  1. Essential Cookies: For login and security.
  2. Functional Cookies: Remember preferences.
  3. Analytics Cookies: Track usage via Google Analytics (Google's policy at policies.google.com).
  4. Advertising Cookies: Personalized ads.

Manage via browser or our settings. Third-party cookies (e.g., Google) follow their policies.


9. Third-Party Links


The Services may link to external sites (e.g., Google login). We are not responsible for their privacy practices—review them separately.


10. Changes to This Policy


We may update this Policy; changes posted here with a new effective date. Continued use means acceptance. Check regularly.


11. Contact Us


Questions? Email info@liveinclub.com.